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Privacy Policy

Your satisfaction is our long-term pursuit and concern. We want you to shop with confidence. That’s why we provide guarantees that ensure you’ll receive your item on time and as described.

Everyone who shops on our fashionterras receives the following guarantees:

Full Refund if you don’t receive your order.

You will get a full refund if your order does not arrive within the delivery time promised by our fashionterras.

Full or Partial Refund if the item is not as described.

If your item is significantly different from the product description, you can A: Return it and get a full refund, or B: Get a partial refund and keep the item.

Full refunds are not available under the following circumstances:

1. Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)2. Your order did not arrive due to exceptional circumstances outside the control of our fashionterras (i.e. not cleared by customs, delayed by a natural disaster).

You can submit refund requests by sending a message on Contact Us page or using your PayPal account.

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QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at sulis.hartati@gmail.com or by mail at
Fashion Terras Store
[Re: Privacy Compliance Officer]
10685-B Hazelhurst Dr. # 19872

Houston, Texas

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